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FAQs

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How can I register for ITW?

A pass to ITW costs $699 and includes:

  • Full access to the show across 4 days
  • Unlimited networking opportunities including access to the full attendee list via the techoraco Events App
  • Curated content across multiple stages
  • On-demand replays of selected stages available post-show

You can register directly through our website or through an invoice by talking to our Customer Services team at itwteam@capacitymedia.com. Please note, that we do not issue invoices for single-pass purchases.

Where and when is ITW held?

ITW 2026 will be held between 19-21 May 2026 with a warm-up day hosted on 18 May at the Gaylord National Resort & Convention Center.

Arrival & Check-In 

Q: What time should I arrive on Monday 18th May? 

A: Registration partially opens from 4pm – 7pm on Sunday 17th May and fully opens from 11:00am on Monday 18th May — Early arrival is highly recommended! 

Q: Where do I collect my badge? 

A: You can collect your badge at the convention center pre function area which is located on the ballroom level on floor 2 of the hotel. 

I am interested in booking a meeting space at ITW, who do I contact?

If you are interested in booking a meeting space at the event, please get in touch with our Sponsorship & Exhibition team on itwsales@capacitymedia.com

Wi-Fi & Tech Support 

Q: Is Wi-Fi available at the venue? 

A: Yes, complimentary Wi-Fi is available, using Network: ITW2026, Password: onlyLARUSownsipv4  

Q: Who do I contact for techoraco app support during the event? 

A: Visit the New Registrations & Enquiries desk on the ground floor  

Do you provide VISA letters?

We can supply booked attendees with Visa letters. However, please do note we can only supply these once you have purchased a pass for the event.

For Visa letters, please email itwteam@capacitymedia.com and quote your confirmation number.

Can I substitute an attendee?

You can substitute an attendee up until 18 May. To substitute an attendee, please email itwteam@capacitymedia.com.

Accessibility and Inclusion 

Q: Is the venue wheelchair accessible? 

A: Yes, all public areas are accessible. 

Refreshments 

Q: Will food and drinks be provided? 

A: Food and drink is not provided in your ITW pass but new for 2026, we will have a World Cafe in the exhibition hall which will act as a convenient place to grab some tasty food and take a seat on one of the benches that will be available in the area. Food in this area will be chargeable and is limited in quantity so please grab it whilst you can!  

Press and Media Partners

How can I attend as Press? Be the first to cover the latest telecoms trends and exclusive brand announcements live. We offer free press passes to qualified professional journalists, editorial staff, and media providing coverage for the connectivity industry.

How can I become a Media Partner? Become an ITW media partner and amplify your publication or association to our extensive global network through a range of pre-event and on-site branding opportunities.

For more information, get in touch with our Marketing team at marketing@capacitymedia.com.

Exhibition and Sponsors 

Q: How do I find exhibitors I want to meet? 

A: Use the techoraco events app to search by company name, location, region of responsibility. There will also be onsite signage mapping company locations. 

Q: Can I get a floor plan of the exhibition area? 

A: Yes, available in the techoraco events app and onsite signage  

Q: Are there giveaways or product demos? 

A: Yes, many exhibitors offer demos and samples. 

Networking and Meetings 

Q: How do I network at the event? 

A: Use the techoraco events app to view attendees, schedule meetings, and exchange messages. There are networking lounges and seating areas throughout the venue for spontaneous conversations and we also host several happy hours and receptions. 

Q: Are there dedicated networking spaces? 

A: ITW 2026 offers a range of networking spaces, including lounges, work and seating areas. 

Airport Parking

Book your airport parking with CheapAirportParking and enter discount code ITW26 to receive a $10 discount.

Media 

Q: Interested in becoming a media partner? 

A: Reach out to the marketing team for partnership opportunities.