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FAQs

FAQs

Find the most important information for ITW 2025 here. If you have any questions you cannot find the answers to, don't hesitate to contact us. 

FAQs

How can I register for ITW?

From Friday 2nd May a pass to ITW costs $999 and includes:

  • Full access to the show across 4 days
  • Unlimited networking opportunities including access to the full attendee list via the techoraco Events App
  • Curated content across multiple stages
  • On-demand replays of selected stages available post-show

You can register directly through our website or through an invoice by talking to our Customer Services team at itwteam@capacitymedia.com. Please note, that we do not issue invoices for single-pass purchases.

How do I get my badge? 

All registered delegates will receive an email with a QR code, when you arrive at the venue please ensure you have this QR code ready to scan at the badge collection desk. You will then receive your badge AND wristband. 

NEW FOR 2025 - For security reasons and as a courtesy to other delegates, we are introducing security wristbands which all attendees will need to wear at all times, along with your badge (both will be given to you at the onsite registration desk).  This includes any guests you may be inviting to meet you in Meeting Rooms or elsewhere in the property.

Once your wristband is on, it stays on for the full event. If it happens to break, you will need to bring the damaged wristband along with your photo ID to get a replacement. Unfortunately, we can’t issue new ones without the original and your photo ID. Lost wristbands will require purchasing a new pass.

Attendees not wearing their ITW badge and wristband will be stopped by security.

Can I bring in a guest to my meeting room? 

Anyone you invite to your meeting rooms must be registered for ITW 2025 have a badge and wristband. Anyone not wearing their ITW badge and wristband will be stopped by security.

NEW FOR 2025 - For security reasons and as a courtesy to other delegates, we are introducing security wristbands which all attendees will need to wear at all times, along with your badge (both will be given to you at the onsite registration desk).  This includes any guests you may be inviting to meet you in Meeting Rooms or elsewhere in the property.

When does registration open?

Registration opens at 2pm on Sunday 4th May, for more key timings at ITW 2025, please visit our agenda here

Where and when is ITW held?

ITW 2025 will be held between 5-7 May 2025 with a pre-event day hosted on 4 May at the Gaylord National Resort & Convention Center.

Networking App Access

The techoraco events app will be available to all attendees from Monday 10 March. You need to have a registered pass in order to access, once registered you will receive an email with information on how to accessthe App. 

If you are having any issues with access to the event platform, please contact itwteam@capacitymedia.com

Do you have a promotional pack I can use to showcase my attendance at ITW?

You can access our Media pack here

Please do not forget to tag us at @International Telecoms Week (ITW) on LinkedIn and @ITW_Telecoms on Twitter. You can use the event hashtag #ITW & #KeepingTheWorldConnected, so that we are notified and can re-share. If there is anything else needed please contact us on marketing@capacitymedia.com. 

Can I substitute an attendee?

You can substitute an attendee up until 4 May. To substitute an attendee, please email itwteam@capacitymedia.com.

I am interested in booking a meeting space at ITW, who do I contact?

If you are interested in booking a meeting space at the event, please get in touch with our Sponsorship & Exhibition team on itwsales@capacitymedia.com

Press & Media Partners

How can I attend as Press? Be the first to cover the latest telecoms trends, and exclusive brand announcements live. We offer free press passes to qualified professional journalists, editorial staff, and media providing coverage for the connectivity industry. 

How can I become a Media Partner? Become an ITW media partner and amplify your publication or Association to our extensive global network through a range of pre-event and on-site branding opportunities.

For more information get in touch with our Marketing team on marketing@capacitymedia.com