New revenue streams are the need of the hour as traditional CSP business lines become increasingly commoditized. The digital transformation of industries, the rise of AI and advances in technologies all present opportunities, but service providers stand to miss out if they don’t pick up the signs and react fast enough.
New to ITW in 2025, the Product Innovation Forum is set to challenge traditional wholesale service providers’ ways of thinking. Exposing product and innovation leads to the evolving needs of end consumers, reimagining the role that CSPs can and should play in tomorrow’s ICT connectivity fabrics, and examining the opportunities technologies can unlock, the forum aims to open minds to new areas of exploration, revenue generation, enhanced services and customer experience levels.
A half-day interactive session designed for connectivity providers in the following roles:
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Chief Product Officer
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Chief Innovation Officer
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Chief Technology Officer
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Head/ SVP/ GM of Product
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Head/ SVP/ GM of Product Management
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Head/ SVP/ GM of Innovation
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Head/ SVP/ GM of Marketing
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Strategic thinkers at network equipment vendors
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Product and carrier teams at cloud service providers
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Innovative technology and software providers
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9:15 AM
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Spotlight Stage10 mins
- Product Innovation
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9:25 AM
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Spotlight Stage30 mins
- Product Innovation
Where do product development priorities lie? What are the solutions required to meet these needs? How can the sector become better at driving innovation? Where will collaboration be essential?
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9:55 AM
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Spotlight Stage15 mins
- Product Innovation
There is often a disconnect between the types of services that enterprises want, and the types of solutions CSPs are prioritising, leading to missed or undervalued revenue opportunities for CSPs, and frustrations for enterprises.
Drawing upon a wide range of conversations with multiple industries, IBM will explore views from the front line on what enterprises require from CSPs today and in the future, focusing on the business needs to be addressed.
Do telcos need to rethink their approach and, if so, what opportunities and requirements does this create for the wholesale sector?
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10:09 AM
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Spotlight Stage216 mins
- Product Innovation
The following sessions will showcase brief presentations from companies - from established players to scale-ups - offering ideas or innovative solutions to unlock new revenue opportunities for CSPs ...
10:10 AM
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Spotlight Stage20 mins
- Product Innovation
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10:30 AM
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Spotlight Stage20 mins
- Product Innovation
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10:50 AM
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Spotlight Stage20 mins
- Product Innovation
At AWS, the mission of our telecoms business unit is to help telecom operators to accelerate business value by reinventing communications together; innovating with them and engaging on their behalf with a broad ecosystem of telco partners and developers to deliver solutions.
In today’s session we will focus on 2 key areas:
- Network Modernization, Orchestrating a secure, scalable software driven network
- Acceleratinginnovation to monetize 5G, Edge and enterprise transformation.
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11:10 AM
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20 mins
- Product Innovation
11:30 AM
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Spotlight Stage20 mins
- Product Innovation
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11:50 AM
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Spotlight Stage20 mins
- Product Innovation
This talk reimagines decentralized revenue models for a new era. Communication Service Providers (CSPs) are uniquely positioned to transform residential infrastructure into a platform for innovation, enabling the next generation of evolved set-top boxes, over-the-top services, and intelligent applications. By harnessing native access to personal networks, CSPs can unlock a hidden layer of customer infrastructure, powering new frontiers in AI, distributed storage, and on-demand computing — and redefining the edge as a catalyst for human and technological advancement.
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12:10 PM
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Spotlight Stage20 mins
- Product Innovation
The telecommunications industry is experiencing a major transformation driven by the adoption of network programmability, which is key to realizing the full potential of 5G and future technologies. At the heart of this evolution is using APIs to expose network capabilities, allowing developers to tap into advanced functionalities such as network slicing, ultra-low latency, and edge computing. This shift opens up significant monetization opportunities for operators and wholesale service providers through premium services and features while paving the way for lucrative enterprise markets.
This session will delve into the monetization models and provide a strategic framework for service providers to begin their monetization journey.
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12:30 PM
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Spotlight Stage20 mins
- Product Innovation
- The market threat (SMS erosion)
- Why mobile identity is the critical unlock
- Glide's approach to fast, zero-CapEx integration
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12:50 PM
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Spotlight Stage20 mins
- Product Innovation
MNO investment in 5G is at a watershed moment, with the desire to monetise the billions sunk into infrastructure on everyone’s agendas. The challenge faced by the industry is to deliver a compelling case to enterprise to encourage adoption when every CIO is also a consumer.
xvolv has developed technology that sits on a customer network as a user that not only provides real-time feedback but, by using applied AI, delivers predictive performance providing key insight to enterprise network managers. The wireless intelligence provided by xvolv is helping enterprises and MNOs understand the true performance of wireless networks and develop solutions to drive value.
The presentation will seek to:
- Explain the pain
- Showcase the technology
- Present real-life business cases
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1:10 PM
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Spotlight Stage20 mins
- Product Innovation
1:30 PM
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Spotlight Stage15 mins
- Product Innovation