NEW! Product Innovation Forum

New to ITW in 2025, the Product Innovation Forum is set to challenge CSPs way of thinking on how their product suites need to evolve. How can evolving customer requirements, technology advances and fresh ideas unlock new revenue opportunities?

Our carefully selected roster of innovators - from start-ups to established players - will deliver short presentations and then be questioned by our expert panel and you the audience on how these could translate into new or enhanced revenue streams. 

Fun, lively and interactive - join us for this half-day session and leave inspired!

(See individual agenda sessions for further details)

 

9:15 Chair's Introduction & scene setting
Carl Roberts, Partner - Hadaara Consulting

9.25 CSP forecasts: How will product suites evolve over the next 2-3 years?
Daniele Mancuso, Chief Marketing & Product Management - Sparkle
Dawane M. Young, VP Marketing - Verizon Partner Solutions
Leon Chang, MD, Global Products & Solutions - AT&T
Omar Alsaied, General Manager, Business Development, Wholesale - Mobily
Franck Morales, Senior Vice President, Marketing and Business Development - Orange

9:55 Enterprise perspectives: What are CSPs getting right and getting wrong and what is it that end-users really need?
Deema Alathel, Executive Director, Global Strategic Initiatives - IBM

10:10 Serving the AI opportunity: How does the connectivity fabric need to evolve and how can CSPs best meet the needs of the AI ecosystem?
Ivo Ivanov, CEO - DE-CIX

10:30 Multi-layer approaches to solving AI Networking challenges
Walid Wakim, VP of Technology - Nokia

10:50 Network modernization for accelerating growth
Chris McKenna, Global Head of Business Development, Telecoms - AWS

11:10 Refreshment break

11:30 The role for carriers in GPUaaS
Allen Salmasi, Chairman, Chief Executive Officer & Founder - Veea

11:50 The revenue revolution will be decentralized!
Keith Basil, General Manager, Edge - SUSE and Decentralization Champion and Startup Advisor

12:10 Monetization using network APIs for wholesalers and MNOs
Harpreet Geekee, Founder & CTO - Shabodi

12:30 Telco-grade identity monetization via Open Gateway APIs
Eran Haggiag, CEO - Glide Identity

12:50 Driving enterprise value through wireless intelligence
Toby Forman, CEO - Xvolv

1:10 Title TBC
Rasam Tooloe, GTM - Vellum 

1:30 CSP wrap up reflections: what ideas and actions are we taking away?

1:45 Close of session 

Where do product development priorities lie? What are the solutions required to meet these needs? How can the sector become better at driving innovation? Where will collaboration be essential? 

There is often a disconnect between the types of services that enterprises want, and the types of solutions CSPs are prioritising, leading to missed or undervalued revenue opportunities for CSPs, and frustrations for enterprises.   

Drawing upon a wide range of conversations with multiple industries, IBM will explore views from the front line on what enterprises require from CSPs today and in the future, focusing on the business needs to be addressed.  

Do telcos need to rethink their approach and, if so, what opportunities and requirements does this create for the wholesale sector? 

At AWS, the mission of our telecoms business unit is to help telecom operators to accelerate business value by reinventing communications together; innovating with  them and engaging on their behalf with a broad ecosystem of telco partners and developers to deliver solutions.  

In today’s session we will focus on 2 key areas:

• Network Modernization, Orchestrating a secure, scalable software driven network
• Acceleratinginnovation to monetize 5G, Edge and enterprise transformation.  

This talk reimagines decentralized revenue models for a new era. Communication Service Providers (CSPs) are uniquely positioned to transform residential infrastructure into a platform for innovation, enabling the next generation of evolved set-top boxes, over-the-top services, and intelligent applications. By harnessing native access to personal networks, CSPs can unlock a hidden layer of customer infrastructure, powering new frontiers in AI, distributed storage, and on-demand computing — and redefining the edge as a catalyst for human and technological advancement. 

The telecommunications industry is experiencing a major transformation driven by the adoption of network programmability, which is key to realizing the full potential of 5G and future technologies. At the heart of this evolution is using APIs to expose network capabilities, allowing developers to tap into advanced functionalities such as network slicing, ultra-low latency, and edge computing. This shift opens up significant monetization opportunities for operators and wholesale service providers through premium services and features while paving the way for lucrative enterprise markets.

This session will delve into the monetization models and provide a strategic framework for service providers to begin their monetization journey. 

• The market threat (SMS erosion) 
• Why mobile identity is the critical unlock 
• Glide's approach to fast, zero-CapEx integration 

MNO investment in 5G is at a watershed moment, with the desire to monetise the billions sunk into infrastructure on everyone’s agendas.  The challenge faced by the industry is to deliver a compelling case to enterprise to encourage adoption when every CIO is also a consumer. 

xvolv has developed technology that sits on a customer network as a user that not only provides real-time feedback but, by using applied AI, delivers predictive performance providing key insight to enterprise network managers.  The wireless intelligence provided by xvolv is helping enterprises and MNOs understand the true performance of wireless networks and develop solutions to drive value. 

  The presentation will seek to: 

• Explain the pain  
•  Showcase the technology  
•  Present real-life business cases