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ITW Agenda 2025

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Panel Discussion: Exploring the potential for mobile identity to help protect the future of operators

07 May 2025
Keynote Stage
Voice, Messaging & Customer Experience

Network operators need to shore up the perception of messaging channels in order to protect revenues and differentiate services from OTTs. Mobile identity is emerging as a new revenue stream with multiple applications, such as Know Your Client authentication for mobile transactions, whilst creating a frictionless user experience. As operators explore the benefits of a more user-friendly service offering, they need to ask:

  • What is driving the migration of traffic across channels and how can this be turned to advantage? Where is SMS traffic going to? 

  • How can a dual strategy of mobile identity services and RBM channels optimise revenue earning potential? 

  • What are the opportunities and success stories already live? 

Speakers
Nicole Nixon, CEO - Listing Central LLC
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