What impact will industry changes (you describe the industry change) have on digital transformation plans within organizations?
Huge impact. Digital transformation is a must in today’s business market. Disruption will continue and companies unable or unprepared for changes will quickly stay behind. Consumers are more demanding than ever. They want to have everything available online, real-time and full control. While the B2C market is already quite mature on this level, there is still much to improve in the B2B market. But if you think, businesses are made of people, so why should business telecom customers have any different expectations?

What broad trends do you see in telecoms in the next 12 months?
Purely focus on voice: cloud integration, digital transformation, simplification, intelligent apps and analytics

What are new developments and initiatives that are exciting for your company in 2018?
SpeakIntelligence is now able to provide Partners a fully automated online shop with any type of phone number combined with easy to use call routing packages in over 150 countries and 2500 cities. This is a true self-service solution, our Partners customers can order, configure and maintain their services online, and are in full control of their communications.
Our Partners simply need to add our customizable widget on their company website and get paid monthly up to 25% commission.

This is fully automated solution for your customers without requiring any of your company resources. Start cutting costs and increasing your revenue immediately.
Integration is easy and there are no setup or monthly costs. Our Partners are achieving up to 300% return on investment on their online promotion investments.

Why is ITW such an important industry event for you and your company?
ITW is THE event of the year. The ideal place to make new Partnerships, share ideas and get familiar with new trends.

Hugo is the Director of Partnerships at SpeakIntelligence and loves building strategic relationships. He has over 12 years’ of experience in the telecom industry, gaining experiences in areas such as Carrier Relations, Product, Finance and Operations. Currently with SpeakIntelligence, a provider of fully automated business communications web shop to Partners worldwide, he found a great working environment where he can make fully use of his experience, and offer Partners a proposition that really stands out and makes a difference. Together with his team he is responsible for the acquisition and management of Partners and Suppliers.