The United States has recently implemented changes to the visa programme.

Read about the most recent changes here: https://travel.state.gov/content/visas/en/visit/visitor.html#overview

If you have travelled to Iran, Iraq, Sudan or Syria on or after March 1 2011, or if you are of dual nationality to any of these countries, please pay particular attention to the new rules.

Read about the changes here: https://www.dhs.gov/news/2016/01/21/united-states-begins-implementation-changes-visa-waiver-program

ITW encourages all delegates to check their visa requirements: https://travel.state.gov/content/visas/en/general/visa-wizard.html

We are happy to provide registered attendees with a visa support letter to assist in the application process.


A visa support letter is a document stating that you wish to attend ITW 2020.

To request your visa support letter please email itwteam@capacitymedia.com

To find out whether you require a visa to gain entry to the U.S. or to apply for your visa go online at http://travel.state.gov/content/travel/en.html


Taxi from Hartsfield-Jackson International Airport: Taxis are very accessible from the airport and cost roughly between $40 - $50. The journey will take you around 30 - 45 minutes depending on traffic. 

Marta from Hartsfield-Jackson International Airport: Take the Marta Rapid Rail Northbound to Peachtree Center Station. Exit station and walk North on Peachtree Street. The hotel is three blocks on the left.

Staying Healthy at our events

Capacity Media has been following developments regarding the Novel Coronavirus (Covid-19) outbreak and will continue to monitor and assess the evolving situation. Our participants’ wellbeing and safety is at the heart of all our events and our sympathy is extended to all concerned during these very unsettling times. We are therefore committed to providing you with the most appropriate support while travelling and attending our events. We will be updating this webpage as needed.


Travelling to our events

Countries are continuing to implement additional health screening measures at transport hubs, to contain the spread of the COVID-19 outbreak. While stringent restrictions apply primarily to passengers arriving from mainland China, many countries are expanding these measures to more travellers especially those from countries most-affected by COVID-19, especially mainland China, Hong Kong (SAR), Italy, Japan, Macao (SAR), Singapore, South Korea, Taiwan (China) and Thailand.

Health screening at airports

Most countries have introduced health screening measures at airports and/or other entry points to contain the outbreak. These include temperature checks prior to boarding planes and upon landing, stringent questions about itineraries, and medical declarations.

We advise attendees to check entry requirements for the countries where our events are held, especially if they have travelled from any of the countries most affected. 

Please also allow additional time to complete check-in formalities and you may experience delays upon arrival.

Entry restrictions to the United States

The United States are temporarily denying entry to foreign nationals who have travelled to China within the past two weeks except for immediate family members of U.S. citizens.

Any U.S. citizens who have been in China’s Hubei province within the last 14 days will be subject to up to 14 days of mandatory quarantine to ensure they’re provided proper medical care and health screening


Only certain airports will receive flights coming from China:


  • Any individual traveling from China who has either been in Hubei Province or other areas of the mainland and is showing symptoms associated with the virus will be screened and subject to mandatory quarantine by medical professionals at a nearby facility.


  • If a traveller who spent time in China, but outside the Hubei province, is re-routed through one of the eleven airports and shows no symptoms following a health screening, they will be re-booked to their destination and asked to “self-quarantine” at their homes.

Entry requirements to the event

We are compounding on the restrictions imposed by the immigration authorities of the respective countries and are implementing the following:

  • No travellers from the Hubei province will be permitted access to the event
  • All travellers who have been in Category 1 countries need to demonstrate proof they have been outside of the country for over 14 days evidenced by passport stamps or health certificates
  • All travellers from Category 2 countries should only attend if they are feeling fit and healthy and showing no signs of symptoms
  • All attendees will need to self-certify that they have not been in contact with anyone infected

Extra measures we are implementing for the event:

We have been working closely with the venues to ensure that the appropriate extra processes are in place for the event.

The following will be in operation:

  • Increased frequency of cleaning and disinfection around the hotel
  • Extra sanitization of public spaces and high volumes areas especially touchpoints – e.g. handrails, door handles, lift buttons, countertops, touch screens
  • Increased availability of hand sanitizers in common areas
  • Training of Event Staff and Hotel Staff on preventative measures
  • Increased medical support onsite
  • Response plans for reported illnesses

We are also implementing the following onsite event protocols:

  • Online campaign to all our participants about guidance and protocols at the event
  • Additional signage onsite for reminders about the hygiene protocols
  • All participants will adopt a “No-handshake” policy and be issued a “No-handshake” badge
  • Exhibitors, Stands, and Meeting Rooms will be provided with guidelines and packs for maintaining hygiene standards
  • Instituting an Event Policy of reasonable and sensible social distancing (1m/3 feet)
  • Implementing a microphone disinfecting policy between Speakers
  • Prompt medical assistance for attendees who feel ill during the event

These measures will also be communicated with our exhibitors onsite, suppliers and contractors.  We urge all our participants to take caution and follow these guidelines as they are the best methods suggested against contamination from the virus.

For more information about precautionary actions, please read the WHO guidance.