Dates: 14 - 16 May 2012 Location: Chicago, IL Venue: Hyatt Regency Hotel

Frequently asked Questions

Quick Links

 

GENERAL INFORMATION

  • What is ITW?
    International Telecoms Week (ITW) is the meeting point for the international telecoms wholesale community - each year over 5,300 delegates nearly 1,700 companies and from 150+ countries meet to buy and sell both voice and data products and services. For further information, please CLICK HERE

  • When is ITW?
    ITW 2012 will take place from Monday 14 May - Wednesday 16 May 2012 at the Hyatt Regency Hotel, Chicago IL.

  • How many delegates will be at ITW?
    In 2011 there were 5,371 delegates.

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REGISTRATION

  • Do I have to register for ITW?
    Yes, registration for ITW 2012 is mandatory for access to all areas of the Hyatt Regency Hotel.

  • How much does it cost to register?
    US$500 per attendee.

  • What is included in the registration price?
    Registration allows delegates full access to all of the meeting areas, bilateral tables, exhibition, conference sessions and various coffee and networking functions. All registered delegates have the opportunity to use the online attendee contact and meeting system, DealCenter. DealCenter is open for two months prior to ITW and one month afterwards.

  • How can I register?
     Online registration for ITW 2012 opens on Monday 26 September 2011. 

  • Can I register offline or without using the website?
    Yes, you can download a registration form to complete and then send it to us via email, fax or mail. CLICK HERE to download the form. All contact details are included on the form.

  • How do I pay?
    You can pay by credit card (via our secure payment system) or request an invoice, which will be sent to you once your registration has been processed. Invoiced amounts must be paid no later than 13 April 2012. All payments must be received prior to the start of ITW. CLICK HERE to register online.

  • Can I register more than one person?
    You can register as many delegates as you wish – however, online registration is limited to a maximum of 10 attendees. If you want to book multiple passes but do not know attendee names, or you want to book more than 10 passes please contact Ashley Vickers at ashley.vickers@capacitymedia.com or tel +44 20 7779 7227. If you know the names of your attendees, then please CLICK HERE to begin the online process. If you register multiple attendees online it is VERY IMPORTANT that you register them with their own email addresses or their booking cannot be processed correctly.

  • Can I buy a one-day pass?
    Yes, a one-day pass is US$300 and is available to purchase onsite at ITW 2012.

  • Can I get a press pass for ITW 2012?
    No, ITW 2012 is closed to the media; therefore we do not provide any press passes.

  • What media will be attending ITW 2012?
    This event is closed to the press; the only media in attendance is our sponsor Capacity magazine.

  • How do I get my badge?
    Badge pick-up will take place in the lobby of the Hyatt Regency Hotel. There will be both self-service and manned stations for badge pick-up. Please remember the email address used to register as this will be needed to pick up your badge onsite. Self Service Kiosks - The self service kiosks are the quickest way for pre-registered delegates to print off their badges.  If you have pre-registered for the event please go to one of these self service kiosks, enter the email address you have used to register and print off your badge.
    Manned Registration Desks - If you have any issues printing your badge onsite the manned desks are there to assist you.  If you have not pre-registered for the event please CLICK HERE
                  

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ACCOMMODATION

  • How do I book a bedroom for ITW?
    Once you have registered and provided payment details for your attendee pass(es) at ITW you will be sent a confirmation email containing full details of the hotel options. 

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VISA (FOR TRAVEL TO THE U.S.)

  • Do I need a visa?
    ITW delegates are responsible for obtaining a valid visa for entry to the U.S. if they require one. Visitors to the U.S. must comply with U.S. visa immigration law and specific procedures to apply for a visa. Please CLICK HERE for the official U.S. Visa Information website to find out whether you will need a visa. Alternatively, you can contact your local U.S. Embassy - for a list of embassy offices CLICK HERE

  • How can I get a visa?
    You need to apply to the U.S. Department of State for a visa to enter the U.S.
    Information on whether you need a visa and how to apply for one can be found on the official U.S. Visa information website CLICK HERE. If you are required to get a visa to attend ITW 2012, once you have registered for the event, ITW will be able to provide you with a visa support letter to aid your application. CLICK HERE to request a visa support letter.

  • Can ITW issue me with a visa support letter?
    If you have registered to attend ITW 2012 we will be able to provide you with a Visa Support Letter.
    Please CLICK HERE to email us and request a support letter.

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TRAVELLING TO ITW

  • Where will ITW 2012 take place?
    Hyatt Regency Hotel
    151 East Wacker Drive
    Chicago
    IL, 60601
    USA      

     

  • What are the nearest airports?
    International
    Chicago O'Hare International Airport
  • National
    Chicago Midway Airport

     

  • Shuttle Bus Service
    (Price to Hyatt Regency Hotel - from $21)
    ITW and GO Airport Express have worked together to negotiate a 10% discount on shared airport transfers for all ITW 2012 attendees. The service is available from both O’Hare and Midway airports in Chicago.  Click this link http://airportexpress.hudsonltd.net/res?USERIDENTRY=ITW&LOGON=GO to access the customised online page and make your advanced reservations, (discount is automatically included). 

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CONTACT THE ITW TEAM

  • How can I contact ITW?
    Please CLICK HERE to find contact details for specific members of the ITW 2012 team.

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SPONSORSHIP

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MEETING ROOMS

  • How do I book a meeting room?
    Please contact Gemma Hawkins at gemma.hawkins@capacitymedia.com or tel: +44 20 7779 7227 for book your meeting room or discuss your requirements.

  • What meeting room options are available?
    There are a wide range of meeting room options available at ITW 2012. If you would like to contact somebody for further information or to book a meeting room, please contact Gemma Hawkins at gemma.hawkins@capacitymedia.com or tel: +44 20 7779 7227.

  • How much does a meeting room cost?
    Meeting room prices start at US$1,950. Please CLICK HERE to view the available options or contact Gemma Hawkins at gemma.hawkins@capacitymedia.com or tel: +44 20 7779 7227 for floor plans, availability and further information.

  • What signage do I get with my meeting room?
    ITW will provide a black and white text sign with your company name to all meeting room holders.
    A colour sign with a company logo can be purchased from ITW at a cost of US$50 per sign. To order colour signage with your company logo, please CLICK HERE to download the order form and view the logo specifications.
     If you have any questions please contact Kelly Worthington at kelly.worthington@capacitymedia.com or +44 20 7779 7227.

  • Can we put a banner outside our meeting room?
    Companies are not permitted to put any banners or signage outside their meeting rooms due to health and safety and fire regulations at the Hyatt Regency Hotel. You are more than welcome to bring banners for inside your meeting room.

  • How do I order a sign including my company logo? 
    The price is US$50.   CLICK HERE to download the signage order form and email it to Kelly Worthington at kelly.worthington@capacitymedia.com.
     

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EXHIBITION

  • How do I book an exhibit booth?
    Please email Jasmin Javaherian at jasmin.javaherian@capacitymedia.com or tel: +44 20 7779 7227 to discuss your requirements, choose your position and book an exhibit booth at ITW 2012. 

  • How much is an exhibit booth?
    Exhibit booth prices vary depending on the size of booth taken – to find out more and to see the various options, please CLICK HERE or contact Jasmin Javaherian at jasmin.javaherian@capacitymedia.com or tel: +44 20 7779 7227.

  • What is included in an exhibit booth package?
    Please CLICK HERE to visit the exhibition page and see what options and packages are available at ITW 2012.

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BILATERAL TABLES

  • What is included in the bilateral table price?
    The bilateral table price includes a 6ft x 2ft table, 4 chairs and a table sign with your company name and bilateral table number printed on it. The tables will be located on the Gold and Purple Levels of the hotel.

    If you are interested in booking a table please CLICK HERE

  • How do I book a bilateral table?
    Each bilateral table booking must be accompanied by at least one registered attendee pass. 

    * If you have already registered attendees for ITW 2012 please contact Ashley Vickers at ashley.vickers@capacitymedia.com or tel: +44 20 7779 7227.

  • When do I get my bilateral table number?
    Your bilateral table number and location will be sent to you two months before the event, (March 2012).

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CANCELLATIONS / REFUNDS

  • What is the cancellation policy for ITW 2012? 
    Attendee Passes: A full refund will be issued if cancellations are received by TelCap Ltd in writing 21 days before the event, (23 April, 2012). We regret that no refunds can be given after that date. If no cancellation notice is received, invoiced amounts will be payable in full regardless of whether or not the delegate attends the event. A substitute delegate is always welcome at no extra cost.

    Bilateral Tables: A full refund will be issued if cancellations are received in writing 28 days before the event, (16 April, 2012). We regret that no cancellations will be accepted or refunds given after this date. Invoiced amounts will be payable in full.

    Sponsorship, meeting rooms and exhibit booths cancellation terms and conditions, will be outlined in your ITW 2012 contract. 

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ITW 2012 SPONSORS

ITW is the most important event on Allstream’s annual conference schedule. It starts with the ITW management teams detailed organization and the gathering of over 5000 telecom experts. This event consistently develops an extensive list of positive opportunity leads that result in measurable business for Allstream.

Dave Ballantine, SVP Global Carrier Solutions, Allstream

1712 COMPANIES ATTENDED

5371 Total Attendees